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The Pillars of Resilience in Challenging Times

Writer: Matias Felix RuizMatias Felix Ruiz

"If you can keep your head when all about you   

    Are losing theirs and blaming it on you,

If you can trust yourself when all men doubt you,

    But make allowance for their doubting too;   

If you can wait and not be tired by waiting,

    Or being lied about, don’t deal in lies,

Or being hated, don’t give way to hating,

...

If you can dream—and not make dreams your master;   

    If you can think—and not make thoughts your aim;   

If you can meet with Triumph and Disaster

    And treat those two impostors just the same;   

....

If you can talk with crowds and keep your virtue,   

    Or walk with Kings—nor lose the common touch,

If neither foes nor loving friends can hurt you,

    If all men count with you, but none too much;

If you can fill the unforgiving minute

    With sixty seconds’ worth of distance run,   

Yours is the Earth and everything that’s in it,   

    And—which is more—you’ll be a Man, my son!"


It’s a profound message. This piece is a beautiful poem that reminds us not what it is to be a man, but a person, and more importantly, a leader to admire. It paints the portrait of a person we look up to, someone who stands as a beacon of strength and character in the face of life’s inevitable challenges. But, as much as we aspire to this ideal, we are all deeply human—vulnerable, emotional, and often prisoners of our own passions. The journey toward greatness can feel Herculean, fraught with self-doubt, failure, and setbacks.


And yet, we press on. We stand for the good. For being good. For doing good. But how do we move forward with that vision when the path is uncertain and the stakes are high? It is one thing to strive for excellence, but it’s another to embody it in the midst of adversity. Just like a lighthouse on a cold, stormy night in the Antarctic Ocean, battered by relentless waves, leadership calls for unwavering resilience in challenging times—a commitment to shine no matter how fierce the storm.


Executives are expected to stand firm, navigate through storms, and make difficult decisions, all while maintaining integrity and focus. But, let's not sugarcoat it: the journey is brutal. The waves of doubt, failure, and criticism often feel relentless. And yet, as Kipling says, it is how we respond—how we keep our head while others lose theirs—that defines us.


Table of Contents


Resilience in Challenging Times
Resilience in Challenging Times

What does it take to be this unshakable force?


It’s not just about stubborn perseverance. It’s about deep self-awareness and balance. It’s about understanding that, like Kipling mentions, triumph and disaster are merely impostors—fleeting, deceptive moments that don't define your worth or your leadership. Instead, it’s the calmness in the face of both that makes you a true leader.


The question is: How do we build that resilience in ourselves and in others during challenging times?


  1. Self-trust over others' doubt

    The first thing Kipling highlights is self-trust. When everyone around you is skeptical, it’s easy to second-guess your instincts. But the real leader digs deeper, trusts their vision, and continues to move forward, even when the road gets unclear. It’s not arrogance, but a grounded belief in your purpose.


  2. Patience in the waiting

    Leaders often find themselves waiting—waiting for opportunities to align, for people to catch up, or for external factors to shift. It’s easy to get impatient, to lash out, or to become cynical. But the ability to wait without feeling tired by the process, without letting frustration cloud your judgment, is a sign of true strength.


  3. Detaching from outcomes

    Another powerful insight Kipling offers is detaching from outcomes—especially from the extreme highs and lows. When success arrives, don't let it make you complacent. When failure strikes, don't let it break your spirit. Stay centered, knowing that the journey is just as important as the destination.


  4. Humility amidst success

    The line about walking with kings yet keeping the common touch is a reminder that leadership isn’t about status or titles. It’s about influence, empathy, and remaining grounded. True leaders are accessible, relatable, and willing to engage with all levels of the organization, from the most junior staff to the highest executives.


  5. Managing the unforgiving minute

    Time is a non-renewable resource. Every second counts. Leaders who know how to maximize their time, who understand the value of every moment, achieve great things. They don’t squander opportunities—they make every minute meaningful.


Let's dissect each of these, and find inspiration while finding resilience in challenging times.


1. Building Self-Trust Amidst Doubt

Kipling highlights the importance of trusting yourself, especially when others doubt you. In the corporate world, it's easy to second-guess yourself when you're surrounded by skepticism. Yet, self-doubt can paralyze decision-making and stifle progress.


Strategy

Cultivate a strong sense of self-awareness and confidence in your leadership abilities. Take time to reflect on past successes and challenges—your experiences can serve as a foundation for making sound decisions. Building self-trust isn't about blind confidence, but rather about knowing your core values, understanding your capabilities, and aligning your decisions with your vision.


Recommendation

Regularly set aside time for personal reflection or journaling. Ask yourself tough questions like: What do I stand for? What have I learned from my past mistakes? This introspection will provide clarity and reinforce your self-trust, empowering you to make confident decisions, even when faced with opposition.


Real-Life Example

Resilience in Challenging Times
Howard Schultz

Howard Schultz, former CEO of Starbucks, is a prime example of a leader who exemplified self-trust amidst doubt. When Schultz first proposed his vision of transforming Starbucks into a "third place" between home and work, many were skeptical about whether the idea would succeed. Critics doubted that people would want to pay a premium for coffee, let alone make a daily ritual of it. Despite the backlash, Schultz remained confident in his vision. He trusted his instincts and had a deep belief in the values and culture that Starbucks could foster. This self-belief was crucial in steering the company toward a path of success, even in the face of doubt and uncertainty.


2. Practicing Patience and Endurance

Kipling’s line, "If you can wait and not be tired by waiting," is a powerful reminder that patience is a critical skill for leaders. The pressure to act quickly can sometimes override the need to wait for the right moment. Yet, true resilience in challenging times often lies in enduring the waiting periods with patience and persistence.


Strategy

Implement delayed gratification as a leadership tool. Sometimes, waiting is the most strategic action you can take. Whether it's waiting for a more opportune moment to make a decision or waiting for a team member to develop the right skills, patience can yield long-term rewards.


Recommendation

Create a "strategic waiting plan." When facing uncertain situations, ask yourself, What will happen if I wait? Instead of rushing into decisions, consider the broader implications and time frames. This strategic patience will allow you to stay grounded and make well-thought-out decisions.


Real-Life Example

Resilience in Challenging Times
Jeff Bezos

Jeff Bezos, founder of Amazon, is a powerful example of practicing patience and endurance throughout his entrepreneurial journey. In the early days of Amazon, Bezos faced skepticism from the public and investors. Many dismissed the concept of an online bookstore and questioned whether Bezos could build a profitable business. However, Bezos exhibited remarkable patience, choosing to reinvest Amazon’s profits back into the company rather than seeking immediate financial gains. This long-term thinking allowed Amazon to grow into the global e-commerce and cloud computing powerhouse it is today. Bezos’s endurance in the face of early challenges demonstrated that the true power of leadership often lies in the ability to remain steady over the long haul.


3. Detaching from Outcomes: Triumph and Disaster Are Just Impostors

Kipling advises leaders to treat both success and failure the same—two impostors. In leadership, outcomes are often fleeting, whether it's a victory or a setback. Both can distort our perspective if we allow them to define our identity or leadership.


Strategy

Focus on process over outcome. When you're solely focused on the result, you might miss the lessons and growth in the journey. Embrace the idea that growth often occurs in the face of failure, and that success is not an endpoint but a reflection of the path you've walked.


Recommendation

Regularly remind yourself of your long-term vision. Create systems and metrics that track progress based on input and effort, not just results. When things go well, celebrate the journey, and when things go wrong, identify the lessons. This detachment from the result allows you to stay centered and continue pushing forward, regardless of external circumstances.


Real-Life Example

Resilience in Challenging Times
Tim Cook

Tim Cook, CEO of Apple, is an exemplary leader when it comes to detaching from the outcomes, treating triumph and disaster the same. When Cook took over as CEO after Steve Jobs’s passing, many doubted whether Apple could continue its dominance without Jobs's visionary leadership. Under Cook’s direction, Apple saw tremendous success with products like the iPhone and Apple Watch, but it also faced challenges, including controversies over labor practices and product recalls. Throughout it all, Cook kept a steady hand, focusing on the company’s values rather than getting too attached to either the highs or lows. His ability to manage both triumph and disaster with equal poise allowed Apple to continue its innovative legacy while navigating difficult times.


4. Leading with Humility and Integrity in Times of Adversity

Leadership, according to Kipling, is not about power or prestige. It's about staying humble, even when surrounded by praise or criticism. To "walk with Kings—nor lose the common touch" means to remain grounded, regardless of your position.


Strategy

Embrace servant leadership. The most effective leaders are those who prioritize their team’s needs above their own and lead by example. It’s about creating a culture of trust and collaboration, where leaders earn respect through integrity and humility, rather than demanding it through titles or authority.


Recommendation

Lead with empathy. Regularly check in with your team, not just about their tasks but also about their well-being. Model vulnerability by sharing your own challenges and lessons learned. This transparency will foster trust, allowing your team to follow your example, knowing that you lead not by status, but by the value you bring to the team.


Real-Life Example

Resilience in Challenging Times
Satya Nadella

Satya Nadella, the CEO of Microsoft, exemplifies humility and integrity, especially during times of adversity. When Nadella took the reins of Microsoft in 2014, the company was facing a crossroads. The tech industry was evolving rapidly, and Microsoft was at risk of falling behind. Instead of clinging to old practices, Nadella humbly acknowledged the need for change. He fostered a culture of empathy and collaboration within the organization, focused on improving employee morale, and encouraged a growth mindset at every level. Nadella’s transparent leadership, especially during difficult moments like restructuring and layoffs, emphasized integrity, allowing Microsoft to not only survive but thrive under his stewardship.


5. Managing the Unforgiving Minute

Kipling’s reference to the “unforgiving minute” captures a critical truth of leadership: every moment is an opportunity to act with purpose. Time, once spent, can never be reclaimed. It's easy to feel overwhelmed by the constant pressure to keep up with deadlines, demands, and expectations. Yet, the true test of a leader is how they manage these moments, turning every second into meaningful action. To lead effectively, it’s essential to develop the discipline to make every minute count, particularly when faced with uncertainty or adversity.


Strategy

Approach each moment with a sense of urgency and focus. Time is a finite resource, and as a leader, you must make every minute count, particularly when you're facing challenges or pressure to perform.


Recommendation

Implement time-blocking techniques to prioritize high-impact tasks. When faced with difficult decisions, break them down into smaller, actionable steps and take immediate, purposeful action. This approach allows you to manage time effectively and ensure each moment contributes meaningfully to your goals.


Real-Life Example

Resilience in Challenging Times
Nelson Mandela

Nelson Mandela’s leadership during his time as president of South Africa is a powerful example of managing the unforgiving minute. Mandela spent 27 years in prison, enduring immense hardship. When he was finally released, he faced the daunting challenge of leading a divided nation. Throughout his presidency, Mandela was known for his ability to make every minute count—whether in fostering peace negotiations, mending racial divides, or guiding South Africa toward reconciliation. His leadership was defined by his ability to fill every moment with purpose, making decisions that moved the nation forward despite intense political and social pressure.


The Pillars of Resilience in Challenging Times


As leaders, we are not immune to the challenges Kipling’s poem so eloquently describes. We are constantly navigating a sea of doubt, pressure, and difficult decisions, with our own vulnerabilities in tow. But in these very challenges lies our opportunity to rise—to embody the qualities of self-trust, patience, humility, resilience, and purpose. These are the cornerstones of true leadership, the elements that allow us to weather the fiercest storms and remain steadfast in our pursuit of something greater than ourselves.


Yet, leadership isn't a destination—it's a journey. Each moment presents a choice: to succumb to the weight of uncertainty or to rise above it, filling every unforgiving minute with meaning. The real power lies not in avoiding adversity, but in how we face it—with grace, humility, and an unwavering commitment to the greater good. The question, then, isn’t how we avoid the storm—it’s how we steer through it, trusting ourselves and our purpose, knowing that every wave we overcome brings us closer to who we are meant to become.


The path is never easy, but as leaders, we must continue to ask ourselves: How can I make this moment count? How can I show up today, despite the storms, as the leader I aspire to be? It is in answering these questions that we find the true essence of leadership—grounded in the reality of our human imperfections, but elevated by our resilience, determination, and vision.


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